Work shifts programs for human resources are used in different airports, in order to define the necessary coverage of the various services based on the various activities and according to the contractual and company rules, as a support for the assignment of shifts and activities.
The Shiftplanning program allows operators to be associated with flights, optimizing coverage as a result of schedule changes and, with specific synoptic panels, supports the operational management of the resources available against current events.
Local health agencies, nursing homes and rest homes, pharmacies, hospitals
Together with the quality of the service, the public and private health system must guarantee efficiency and cost-effectiveness. The work shifts programs allows the management to optimize its activities and offers a valid contribution to the reduction of personnel management costs, one of the most important items in the budget of institutions and healthcare companies, without negatively affecting optimal coverage and quality of services.
Both for in-house call centers and for those operating on behalf of third parties with hundreds or thousands of specialized agents, the optimal use of human resources is fundamental for the achievement of service quality and cost optimization objectives.
Schedule maker programs effectively supports the scheduling of agents and allows obtaining the necessary coverage of the activities based on the predetermined requirement and according to the rules provided by the collaboration report at numerous contact centers.
In numerous industries and production companies, the work shifts program has solved the problems of staff rotation in the control of engine rooms, control and monitoring centers, assistance and maintenance teams.
In banking, the work shifts programs used in the management of agency staff and on shifts related to the supervision of data processing centers.
Commercial distribution is spreading very quickly, in line with the evolution in progress in other countries. The days and extended opening hours require the management of shift personnel, with the need to respect the qualifications and specializations in the roles. Thanks to its architecture and flexibility in defining schedules, work shift programs allows shift planning according to the needs related to customer flows by department and for the most critical periods of the year.
The public administration must be able to respond to the citizen’s needs in reasonable time, trying to minimize costs without affecting the quality of the service offered.
The work shift programs allows you to efficiently manage the staff shifts of facilities open to the public, such as museums and art galleries.
The work shift programs ensures a prompt ability to respond to the needs of citizens by military bodies and police commands, allowing real-time verification of any discrepancies between planned plans and the actual situation and thus quickly correcting dangerous critical situations.
Work shift programs contributes to the efficiency of companies operating in various other sectors, but all united by the need to minimize the onerous variable personnel costs and to make the use of human resources in shifts more efficient.